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Trainer Suite is designed for people who deliver the same training more than once. To use it correctly, it is important to understand the difference between a training and a session.
A training is the main course, programme, workshop, or learning activity that you want to evaluate.
It represents the general training structure that can be delivered more than once. When you create a training in Enquete, you define the main information that will apply to the training as a whole.
This can include:
For example, if you run a course called Customer Service Excellence, that course would be created as a training in Enquete.
The training is not just one date or one group of participants. It is the main programme that can continue to exist for as long as you keep delivering it.
A session is one specific delivery of a training.
It represents a particular date, time, group, trainer, location, or meeting link connected to the main training.
For example, if your Customer Service Excellence training is delivered to Team A on Monday and Team B on Friday, each delivery should be created as a separate session under the same training.
A session can include:
The session is where the actual training delivery happens. This is also where attendees are connected so they can receive the feedback survey after the session.
You can think of a training as the main course, and sessions as the different times that course is delivered.
| Training | Session |
|---|---|
| The main programme or course | One specific delivery of that programme |
| Created once | Created every time the training is delivered |
| Contains learning objectives and survey structure | Contains date, time, trainer, attendees, and delivery details |
| Used to organise repeated training feedback | Used to collect feedback from a specific group of attendees |
| Shows overall performance across sessions | Shows feedback for one training occurrence |
Imagine you run a training called Leadership Development Workshop.
You may deliver this training several times:
In this example, Leadership Development Workshop is the training. Each date or delivery is a session under that training.
This structure allows all the sessions to remain connected to the same training, while still keeping the feedback from each session separate.
When creating a training, you should focus on the general structure and purpose of the course.
This means you should think about what the training is about, what participants should achieve, and what kind of feedback you want to collect across all future sessions.
You should provide clear information such as:
The learning objectives are especially important because Enquete uses them to help generate relevant survey questions with AI. Clear objectives help the survey focus on the actual purpose of the training.
When creating a session, you should focus on the details of that specific delivery.
This means you should enter the exact date, time, trainer, location, attendees, and survey sending rules for that particular session.
You should provide details such as:
The attendee information is important because Enquete needs the attendees’ email addresses in order to send the feedback survey after the session.
The difference between trainings and sessions helps you avoid creating the same survey again and again.
Instead of creating a new standalone survey every time you deliver a course, you create one training and then add sessions under it whenever the training is delivered.
This gives you a cleaner structure and helps you:
Each session collects its own feedback from its own attendees. This means you can review the performance of one specific session when needed.
At the same time, all sessions are connected to the main training. This allows Enquete to show the overall performance of the training across all sessions.
For example, you can see whether the satisfaction score is improving, whether response rates are increasing, and whether participants across multiple sessions would recommend the training.
You should create a new training when the course, topic, learning objectives, or feedback structure is different.
For example, you should create separate trainings for:
Each of these trainings has a different purpose and should have its own learning objectives and feedback questions.
You should create a new session when you are delivering the same training again.
For example, create a new session when:
If the training content and objectives are mostly the same, you usually need a new session, not a new training.
A common mistake is creating a new training every time the same course is delivered.
This can make your feedback harder to manage because the results will be separated across different trainings. If the course is the same, it is better to create one training and add each delivery as a new session.
This helps Enquete combine the results properly and gives you a better overview of long-term training performance.
