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Choosing the right survey package depends on how many responses you expect, how many people in your team need access, how advanced your survey workflows are, and whether you need features such as email campaigns, branding removal, Trainer Suite, webhooks, or unlimited responses.
Enquete.com offers four main packages: Free, Starter, Business, and Enterprise. Each plan is designed for a different level of usage, from simple surveys and small tests to professional feedback programmes, training evaluation, recurring email campaigns, and large-scale organisational research.
This guide explains what each package includes, who it is best for, and how to decide which plan fits your needs.
Enquete.com gives users the option to start for free and upgrade when their survey needs grow.
The Free plan is useful for testing Enquete.com and running very small surveys. It includes one active survey, unlimited questions per survey, one user seat, and 25 responses per month.
The Starter plan costs €20.00 per month when paid monthly, or €14.00 per month when billed annually. It is built for users who want to create professional surveys with more responses, more control, and more customization. Starter includes two user seats, 1,000 responses per month, unlimited active surveys, AI Survey Creator, AI Insight Report, survey logic, randomization, answer piping, exports, and more.
The Business plan costs €25.99 per month when paid monthly, or €16.67 per month when billed annually. It is designed for teams and organisations that need more advanced survey distribution, stronger branding control, email survey workflows, training features, and deeper analysis. Business includes five user seats, 5,000 responses per month, Trainer Suite, Email Embed, Email Collector, Email Reminders, Recurring Surveys, Email Tracking, Advanced Filters, Priority Support, and branding removal.
The Enterprise plan costs €89.00 per month when paid monthly, or €65.00 per month when billed annually. It is made for larger companies and organisations with complex survey workflows. Enterprise includes ten user seats, unlimited responses per month, all Business features, Zapier integrations, webhooks, and the highest level of flexibility for large-scale survey operations.
Prices exclude any applicable taxes.
The best plan depends on what you want to do with surveys.
Choose the Free plan if you are testing Enquete.com, creating a simple survey, collecting a small number of responses, or exploring basic survey features before upgrading. It is a good starting point if you only need one active survey and your response volume is low.
Choose the Starter plan if you want to create professional surveys and collect more meaningful data. Starter is a strong option for freelancers, researchers, educators, small businesses, and teams that need more than the Free plan but do not yet need email campaign workflows or advanced team features. It gives you 1,000 responses per month, two seats, unlimited active surveys, survey logic, data export, visual report export, response filtering, trend reports, and AI-powered tools.
Choose the Business plan if your organisation needs structured feedback collection, email campaigns, training evaluations, recurring surveys, better branding, and more advanced analysis. Business is usually the best choice for HR teams, training providers, customer success teams, marketing teams, schools, healthcare organisations, and growing businesses. It includes 5,000 responses per month, five seats, Trainer Suite, Email Collector, Email Reminders, Email Tracking, Recurring Surveys, Advanced Filters, Priority Support, and the ability to remove Enquete branding.
Choose the Enterprise plan if you need unlimited responses, more seats, automation, integrations, webhooks, Zapier integrations, or complex workflows across departments. Enterprise is best for large companies, government organisations, agencies, enterprise research teams, universities, healthcare networks, and organisations that want to connect survey data to external systems.
Different users need Enquete.com for different reasons. Some only need a simple survey link, while others need advanced reporting, email reminders, training evaluation, integrations, or unlimited responses. The guide below helps you quickly match each common use case with the package that gives the best balance between features, capacity, and cost.
The Free plan is the best starting point. It lets you create surveys, test the interface, use unlimited questions, preview surveys, use multiple question types, collect responses through shareable links, QR codes, and iframe embeds, and access basic analytics.
However, the Free plan has clear limits. You can only have one active survey at a time, one user seat, and 25 responses per month. It is best for testing, not for serious ongoing research or business feedback.
The Starter plan is usually the best choice. It gives you 1,000 responses per month, two seats, unlimited active surveys, and access to important professional features such as question logic, randomization, answer piping, question branching, custom intro and end screens, skip logic, data exports, response filtering, and visual report exports.
Starter is ideal when you want your surveys to look professional and produce useful data, but you do not yet need advanced email campaign features or Trainer Suite.
For basic customer satisfaction surveys, Starter can work well because it includes NPS, CSAT, CES, calculated CX metrics, survey analytics, AI Insight Report, data export, and trend reports.
For more advanced customer feedback programmes, Business is the better option. Business includes email collection, email reminders, recurring surveys, email tracking, advanced filters, priority support, website widgets, website pop-ups, and branding removal. This makes it more suitable for customer success teams, service departments, and companies that want to collect feedback continuously.
Business is the recommended plan for HR teams. Employee feedback often requires recurring surveys, email reminders, contact list management, tracking, response filtering, advanced filters, and professional branding. Business includes these features and also supports Trainer Suite, which is useful for onboarding and training evaluations.
If your HR department needs unlimited responses, webhooks, Zapier integrations, or more seats, Enterprise is the better option.
Business is the best starting plan for training evaluation because it includes Trainer Suite. This is useful for organisations that run training sessions, onboarding programmes, workshops, or recurring learning activities.
With Business, you can combine surveys, training evaluation, email reminders, recurring surveys, email tracking, analytics, exports, and AI-powered insights. This makes it suitable for training providers, schools, internal HR teams, coaching organisations, and professional development programmes.
Enterprise is better if your training programme is large-scale, requires unlimited responses, needs automation, or must integrate survey data into external systems.
Business is the recommended plan if email survey distribution is important to you. It includes Email Collector, Email Reminders, Recurring Surveys, Email Tracking, Contact List Management, and Email Embed.
Starter includes CSV upload and contact list management, but it does not include the full email collection and reminder workflow. For serious email-based feedback collection, Business is the safer choice.
Business is the first plan that includes removal of Enquete branding. This is important if you want surveys to look fully professional, client-facing, or aligned with your organisation’s brand.
Starter allows you to customize survey colors, add your company logo, use brand themes, and create custom intro and end screens, but branding removal starts from Business.
Starter includes strong reporting and export features, including export visual reports, survey analytics, calculated CX metrics, NPS analytics, CSAT analytics, CES analytics, response filtering, export data in XLSX, CSV, PPTX, DOCX, SPSS, and PDF, trend reports, and AI Insight Report.
Business adds Advanced Filters, making it better for organisations that need to segment data more deeply. Enterprise includes all analytics features and is best when you need unlimited responses or integration with other systems.
Enterprise is the best choice for integrations and automation. It includes Zapier integrations and webhooks, which are not included in the lower plans.
This makes Enterprise suitable for teams that want to send survey data to CRMs, dashboards, support tools, automation platforms, internal systems, or business intelligence workflows.
Enterprise is the right package. Free includes 25 responses per month, Starter includes 1,000 responses per month, Business includes 5,000 responses per month, and Enterprise includes unlimited responses.
If you expect high-volume feedback, large employee surveys, public campaigns, academic research with many participants, or ongoing customer feedback collection, Enterprise gives you the most room to scale.
Free or Starter will usually be enough.
Choose Free if you are testing or collecting very few responses. Choose Starter if you want professional surveys, more responses, exports, survey logic, branching, AI reports, and better design control.
Starter gives you two seats, which may be enough for small teams where only one or two people manage surveys.
Business gives you five seats and is better when multiple team members need access to survey creation, campaigns, reporting, or training evaluation.
Enterprise gives you ten seats and is better for larger teams or organisations with multiple departments.
Free is useful for testing or very small projects. Starter is better for serious research because it includes 1,000 responses per month, export options, survey logic, branching, response filtering, trend reports, AI Insight Report, and multiple languages.
For larger academic research projects, Business or Enterprise may be better depending on response volume, team size, and whether advanced filters or unlimited responses are needed.
Starter can work well for simple event registration forms, post-event surveys, satisfaction surveys, and attendee feedback.
Business is better if you need email reminders, recurring surveys, email tracking, branding removal, advanced filters, and a more professional communication workflow.
Enterprise is best for large events, event agencies, or recurring event programmes that need unlimited responses or integrations.
All plans support iframe embeds, QR codes, and shareable links. Free already supports iframe embedding, QR codes, and shareable links.
Starter adds website pop-ups and kiosk support.
Business adds the static feedback button widget, Email Embed, and advanced email/web survey workflows.
Enterprise includes all website survey options and adds Zapier integrations and webhooks for automation.
Potential customers often have practical questions before choosing a package. They want to know what is included for free, when they should upgrade, which features are available in each plan, and whether the pricing fits their team or organisation. The answers below address the most common questions leads may ask when comparing Enquete.com packages.
Yes. Enquete.com has a Free plan. It includes one active survey, unlimited questions per survey, one user seat, 25 responses per month, multiple question types, NPS, CSAT, CES, survey preview, survey templates, AI Survey Creator, AI Insight Report, survey analytics, multiple languages, mobile responsive surveys, GDPR compliance, SSL encryption, and regular backups.
The Free plan is best for testing and small-scale use. For professional surveys, higher response limits, exports, survey logic, and advanced workflows, you should upgrade to a paid plan.
The Starter plan is the cheapest paid plan. It costs €20.00 per month when paid monthly, or €14.00 per month when billed annually.
Starter is a strong upgrade from Free because it includes 1,000 responses per month, two seats, unlimited active surveys, question logic, randomization, answer piping, question branching, exports, response filtering, trend reports, and more customization options.
The Business plan is presented as the popular plan. This makes sense because it includes many of the features that growing teams usually need, including five seats, 5,000 responses per month, Trainer Suite, Email Embed, Email Collector, Email Reminders, Recurring Surveys, Email Tracking, Advanced Filters, Priority Support, and branding removal.
Yes. Enquete.com allows users to start with a lower plan and upgrade to a higher plan when their needs grow. This is useful if you want to begin with Free or Starter and move to Business or Enterprise once you need more responses, more seats, advanced email workflows, training features, or integrations.
No. All plans include unlimited questions per survey. This applies to Free, Starter, Business, and Enterprise.
The Free plan allows one simultaneously active survey. Starter, Business, and Enterprise allow unlimited simultaneously active surveys.
This means that if you need to run multiple surveys at the same time, you should choose Starter or higher.
The Free plan includes 25 responses per month.
The Starter plan includes 1,000 responses per month.
The Business plan includes 5,000 responses per month.
The Enterprise plan includes unlimited responses per month.
All plans include AI Survey Creator and AI Insight Report. This means even Free users can explore AI-supported survey creation and AI-powered insight generation.
Paid plans become more powerful because they combine AI features with more responses, more survey logic, export options, email workflows, training features, and integrations.
Survey logic, skip logic, randomization, answer piping, and question branching start from the Starter plan.
Free includes multiple question types, templates, NPS, CSAT, CES, and AI tools, but does not include question logic, skip logic, randomization, answer piping, or question branching.
Data export starts from the Starter plan. Starter, Business, and Enterprise include export data options in XLSX, CSV, PPTX, DOCX, SPSS, and PDF.
The Free plan does not include export visual reports or export data.
Advanced Filters start from the Business plan. Starter includes response filtering, but Advanced Filters are available in Business and Enterprise.
This makes Business a better choice when you need to segment results by groups, campaigns, departments, customers, locations, or other conditions.
Trainer Suite is included in Business and Enterprise.
It is not included in Free or Starter. If your main goal is training evaluation, onboarding feedback, workshop evaluation, or recurring training reports, Business is the recommended starting point.
Email Collector, Email Reminders, Recurring Surveys, and Email Tracking are included in Business and Enterprise.
These features are not included in Free or Starter. If you need structured email campaigns or automated follow-up reminders, choose Business or Enterprise.
Zapier integrations are included in Enterprise.
If your team needs to connect Enquete.com with other tools through Zapier, Enterprise is the right plan.
Webhooks are included in Enterprise.
This is important for organisations that want to send survey responses or feedback data into external systems, internal dashboards, CRMs, business intelligence tools, support tools, or custom workflows.
Priority Support is included in Business and Enterprise.
Free and Starter do not include Priority Support. If faster support is important to your organisation, Business or Enterprise is recommended.
All plans include GDPR compliance, SSL encryption, regular backups, and a Data Processing Agreement.
This means Free, Starter, Business, and Enterprise all include important security and compliance foundations. However, larger organisations with stricter compliance, procurement, or integration needs may still prefer Enterprise because it includes unlimited responses, webhooks, Zapier integrations, and more capacity.
Business is a good starting point for agencies because it includes branding removal, advanced filters, email workflows, priority support, and five user seats.
Enterprise is better for agencies that manage high-volume campaigns, need unlimited responses, work with multiple clients, require integrations, or want to automate data movement through webhooks and Zapier.
Starter is suitable for teachers, educators, and small education projects that need surveys, forms, feedback, exports, and AI insights.
Business is better for schools, training providers, and education teams that need Trainer Suite, recurring surveys, email reminders, advanced filters, and priority support.
Enterprise is best for larger institutions that need unlimited responses, multiple teams, integrations, and more advanced workflows.
Business is a strong option for healthcare teams that collect patient satisfaction feedback, internal staff feedback, or training evaluation data. It includes 5,000 responses per month, advanced filters, email reminders, recurring surveys, branding removal, and priority support.
Enterprise is better for larger healthcare organisations that need unlimited responses, integrations, webhooks, or organisation-wide survey workflows.
Business is usually the best fit for customer experience teams. It includes NPS, CSAT, CES, calculated CX metrics, AI Insight Report, email campaigns, recurring surveys, email tracking, advanced filters, website widgets, and branding removal.
Enterprise is better for larger CX teams that need unlimited responses or want to connect feedback data with other tools through webhooks and Zapier.
For most growing teams, Business gives the strongest balance between price, capacity, and professional features. It includes 5,000 responses per month, five seats, Trainer Suite, Email Embed, email campaign features, advanced filters, branding removal, and priority support.
Starter gives excellent value for individuals and small teams that need professional survey creation and exports without advanced email workflows.
Enterprise gives the best value for organisations that need unlimited responses, integrations, webhooks, and large-scale workflows.
Choose Free if you are testing Enquete.com or only need one small survey.
Choose Starter if you need professional surveys, exports, survey logic, AI insights, 1,000 responses per month, and two user seats.
Choose Business if you need email campaigns, reminders, recurring surveys, Trainer Suite, advanced filters, branding removal, priority support, 5,000 responses per month, and five user seats.
Choose Enterprise if you need unlimited responses, ten user seats, Zapier integrations, webhooks, and complex survey workflows.
You do not need to start with the biggest package immediately. If you are still exploring Enquete.com, start with Free. If you are ready to collect serious survey data, Starter is a strong entry point. If your organisation depends on feedback, training evaluation, recurring surveys, or email campaigns, Business is the most practical choice. If your survey operations are large, automated, integrated, or high-volume, Enterprise is the right plan.
