Select theme:
Enquete offers different subscription plans so you can choose the level that best matches how you create, distribute, and analyse surveys. Whether you are collecting a small number of responses, running regular customer feedback surveys, or managing advanced survey workflows for a larger organisation, each plan gives you access to different limits and features.
Learn how to upgrade your Enquete account and pay for a subscription so you can access more advanced survey features, higher usage limits, and premium tools. This guide explains how to choose a subscription plan, switch from a free plan to a paid plan, complete your payment, and manage your billing options. It also helps you understand what happens after upgrading and where to find your active subscription details.
Follow these steps to upgrade your account or subscribe to a paid Enquete plan.
Go to the Enquete platform and log in with your account details. After logging in, you will be taken to your dashboard, where you can manage your surveys and account settings.
At the top of the screen, click the Upgrade icon. This opens the subscription upgrade area where you can view the available paid plans.
Use this option when you want to move from the Free plan to a paid plan, or when you want to upgrade your current subscription to a higher plan.
After clicking Upgrade, you will see the main subscription plans available on Enquete.
Take a moment to compare the plans based on your expected usage. Pay attention to the number of responses per month, available features, and whether the plan matches how often you collect survey responses.
When you find the subscription that fits your needs, click Choose Plan on that plan.
This confirms that you want to continue with that subscription option. You are not charged immediately at this stage. You will first be taken to the checkout page, where you can review the subscription details before completing your payment.
After selecting a plan, you will be taken to the Checkout page.
The checkout page shows the total amount you need to pay for the selected subscription. This allows you to confirm the plan, billing amount, and payment details before continuing.
If Enquete is running a promotion and you have a discount code, enter it in the discount code field.
This step is optional. A discount code gives you a percentage discount on the plan you selected. After entering the code, click Apply so the discount can be calculated and added to your checkout total.
Note: Discount codes only work when they are valid and active. If a code has expired or is entered incorrectly, the discount may not be applied.
Before you can complete your subscription, you must select the checkbox confirming that you agree to the terms and conditions.
This step is required. The Complete Subscription button will only be available after you have accepted the terms and conditions.
Once you have reviewed the subscription details, applied any discount code, and accepted the terms and conditions, click Complete Subscription.
This will take you to the payment process, where you can choose or confirm your payment method and complete the payment securely.
Follow the payment steps shown on the screen. The exact steps may depend on the payment method available to you.
Make sure you complete the full payment process. Your subscription will only become active after the payment has been completed successfully.
After your payment is completed, you will see a Payment Successful screen.
This confirms that your subscription has been activated. From this screen, you can click Go to subscription dashboard to view and manage your subscription.
After your payment is successful, your account is updated with the features and limits of the plan you selected. You can continue creating surveys, collecting responses, using available features, and managing your subscription from your subscription dashboard.
Your subscription dashboard allows you to review your current plan and manage billing-related information connected to your account.
